Privacy Policy
Last updated: 28 August 2026
Laraib Pvt Ltd, trading as Ishwave Media (“Ishwave Media”, “we”, “our” or “us”), respects your privacy and is committed to protecting the personal information we process.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about our services, or otherwise interact with Ishwave Media.
For the purposes of this Privacy Policy, Ishwave Media refers to the trading name of Laraib Pvt Ltd, a company registered in England and Wales.
Our registered office is:
[Insert the exact current Companies House registered office address]
1. Information We Collect
Depending on how you interact with us, we may collect the following information.
Information you provide directly
This may include:
Your name
Email address
Telephone number
Company or organisation name
Job title or role
Information you provide through our contact forms
Information you provide when booking a consultation
Information contained in enquiries, emails or other communications with us
Information you voluntarily provide when discussing your business, goals or requirements
Please avoid sending sensitive personal information through our website contact forms unless we specifically ask you to provide it.
Information collected automatically
When you visit our website, certain technical information may be collected automatically. Depending on the technologies we use, this may include:
IP address
Device and browser information
Operating system
General location information
Pages visited
Website interactions
Referring website
Date and time of visits
Other technical or usage information
The information collected depends on the analytics, security, hosting and other technologies active on our website.
2. How We Use Personal Information
We may use personal information to:
Respond to enquiries and requests
Communicate with you about our services
Arrange and manage consultations or meetings
Provide and manage services you request from us
Prepare proposals, quotations or other business communications
Understand your requirements and determine whether our services are suitable
Maintain and improve our website and services
Monitor website performance and security
Maintain business and administrative records
Comply with legal and regulatory obligations
Protect our business, website, systems and users
Communicate relevant marketing information where we are permitted to do so
We will only use your personal information for purposes that are lawful and compatible with the way in which it was collected.
3. Lawful Bases for Processing
Under UK data protection law, we need a lawful basis for processing personal information.
Depending on the circumstances, we may rely on one or more of the following lawful bases:
Contract
Where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.
For example, this may apply when we need your information to provide services you have requested.
Legitimate interests
We may process information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
This may include managing enquiries, improving our services, maintaining business relationships, protecting our systems and website, and certain business-to-business marketing activities where permitted by law.
Where we rely on legitimate interests, we consider whether the processing is necessary and proportionate and whether your interests and rights should override our interests.
Consent
Where consent is required, we will ask for it before carrying out the relevant processing.
You can withdraw consent at any time. Withdrawing consent does not affect processing that took place before consent was withdrawn.
Legal obligation
We may process personal information where necessary to comply with a legal or regulatory obligation.
The appropriate lawful basis depends on the specific processing activity.
4. Marketing Communications
We may occasionally send information about our services, insights, resources or other relevant business updates.
Where consent is required for electronic marketing, we will obtain the appropriate consent before sending marketing communications.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.
Where applicable, we may also rely on legitimate interests for certain business-to-business marketing activities where permitted by applicable law.
Our marketing activities are subject to applicable data protection and electronic communications requirements.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies for purposes such as:
Essential website functionality
Website security
Understanding website usage
Measuring website performance
Remembering preferences
Marketing or advertising, where applicable
The specific cookies and technologies used on our website may change over time.
Where consent is required, we will ask for your consent before using the relevant non-essential cookies or similar technologies.
For more information about the technologies used on our website and how you can manage your preferences, please see our Cookie Policy.
6. Who We Share Information With
We do not sell your personal information.
We may share personal information with trusted third parties where this is necessary for legitimate business purposes, to provide services, or to comply with legal obligations.
Depending on how you interact with Ishwave Media, these third parties may include:
Website hosting and technical service providers
Email and communication providers
Appointment and consultation booking platforms
Customer relationship management or business management platforms
Analytics and website performance providers
Payment providers, where applicable
Professional advisers
IT, security and technology providers
Government bodies, regulators or law enforcement authorities where legally required
Where we use third-party service providers to process personal information on our behalf, we take reasonable steps to ensure that appropriate contractual and security arrangements are in place.
Some service providers may process information outside the United Kingdom. Where this occurs, we will take appropriate steps to ensure that any international transfer is carried out in accordance with applicable UK data protection law.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to:
Provide requested services
Maintain business and financial records
Manage our relationship with you
Resolve disputes
Protect our legal interests
Comply with legal, accounting or regulatory obligations
The exact retention period depends on the type of information and the reason we need it.
Where information is no longer required, we will securely delete it or otherwise dispose of it appropriately, subject to any legal or legitimate requirement to retain it.
8. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
9. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights including:
The right to access personal information we hold about you
The right to ask us to correct inaccurate or incomplete information
The right to ask us to erase personal information in certain circumstances
The right to ask us to restrict processing in certain circumstances
The right to object to certain processing
The right to data portability in certain circumstances
The right to withdraw consent where processing is based on consent
Rights relating to automated decision-making and profiling where applicable
Some rights are subject to legal conditions and exemptions.
You also have the right to make a complaint to the Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully.
You can find information about the ICO and how to make a complaint through the ICO’s website.
10. Third-Party Websites
Our website may contain links to websites, platforms or resources operated by third parties.
We are not responsible for the privacy practices or content of third-party websites.
We recommend reviewing the privacy information of any third-party website before providing personal information to it.
11. Children’s Information
Our website and services are intended for businesses and professional users.
We do not knowingly collect personal information from children through our website.
If you believe a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices or applicable legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page.
We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
Laraib Pvt Ltd trading as Ishwave Media
Email: info@ishwavemedia.com
Website: www.ishwavemedia.com
Registered office: #4 Clarence Street, Newport NP20 2DA